WiniGreat Casino Privacy Policy

We at WiniGreat Casino are committed to protecting your personal data and respecting your privacy whenever you visit winigreat.com. This Privacy Policy explains how we collect, use, store and protect your information when you register, play, deposit or withdraw funds at our online casino. By creating an account and using WiniGreat Casino, you agree to the practices described below.

Who We Are

WiniGreat is operated by VINNIGREAT LIMITED, registration number 139105, registered at Trust Company Complex, Ajeltake Road, Ajeltake Island, Majuro, Marshall Islands MH 96960. We hold a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, licence No. ALSI-202607054-FI2. We operate the affiliate programme through wgaffiate.com. Our platform is built primarily for Canadian players, and we are the data controller responsible for your personal information collected through winigreat.com and our dedicated mobile and desktop applications.

Information We Collect

When you register for an account to enjoy winigreat casino games, our sportsbook, or our live dealer tables, we collect several categories of information to verify your identity and provide our services.

We collect your full name, date of birth, residential address, e-mail and username during registration.
We gather identity verification documents, including proof of identity and proof of address dated within the last three months, required before any withdrawal.
We may request the front and back of your payment card, showing only the last four digits, when card deposits require additional verification.
We record your transaction history across Interac, Visa, Mastercard, Apple Pay and Google Pay.
We track your gameplay activity, including slots, live casino sessions, sportsbook bets and bonus participation, to improve our services and administer promotions.
We automatically collect technical data such as your IP address, device type, browser, operating system and login timestamps, particularly for winigreat login attempts and security monitoring.

How We Use Your Information

Our use of your personal data is limited to legitimate business purposes connected with operating online casino winigreat services. We use your information to:

Verify your identity and age in compliance with our Anjouan licence obligations.
Process deposits and withdrawals through Interac, Visa, Mastercard, Apple Pay and Google Pay.
Administer welcome bonuses, free spins, loyalty points and VIP league rewards, including any winigreat casino bonus you claim.
Communicate with you about account activity, promotions, and winigreat bonuses available through our Wallet.
Detect and prevent fraud, money laundering, and misuse of risk-free wagering to accumulate points.
Provide 24/7 customer support via live chat and e-mail.
Improve the performance of our website, mobile apps and winigreat live casino offering.

Legal Basis for Processing

We process your data because it is necessary to perform our contract with you, to comply with our licensing and anti-money-laundering obligations, and because we have a legitimate interest in preventing fraud and improving WiniGreat Casino. Where required, we rely on your consent, for example for certain marketing communications, which you may withdraw at any time.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate winigreat.com, remember your preferences, keep your session active after you log in, and analyse how players use our slots, live tables and sportsbook. Our separate Cookie Policy provides further details on the categories of cookies we use and how you can manage your preferences through your browser settings.

Sharing Your Information

We do not sell your personal data. However, we may share information with carefully selected third parties where necessary to run our business:

Payment providers processing Interac, Visa, Mastercard, Apple Pay and Google Pay transactions.
Identity verification and KYC service providers.
Game and sportsbook content providers, including KA Gaming, Hacksaw Gaming, Spinomenal, Pragmatic Play, Evolution Gaming and other named studios, to the extent necessary to deliver gameplay.
Regulatory authorities, including the licensing body in Anjouan, where legally required.
IT hosting, security and fraud-prevention partners who help us protect our systems.
Our affiliate programme operator, wgaffiate.com, solely for the purpose of tracking referrals where applicable.

We require all third parties to maintain appropriate safeguards and to use your data only for the purposes we specify.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterwards to meet our legal, regulatory, tax and anti-fraud obligations. Transaction records, KYC documents and communication history may be kept for longer periods as required under our licence.

Data Security

We implement technical and organisational measures to protect your personal information, including encryption of sensitive data, secure servers, and two-factor authentication through an authenticator app for added account protection. Our registered e-mail address on file cannot be changed directly by you and may only be updated by our support team, which adds an additional layer of account security. Despite these measures, no system is completely immune to risk, and we encourage you to use a strong password and keep your login credentials confidential.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, and we will honour valid requests wherever we are able to do so.

You can request access to the personal data we hold about you.
You can ask us to correct inaccurate or incomplete information.
You can request deletion of your data, subject to our legal retention obligations.
You can object to certain types of processing, including direct marketing.
You can withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at [email protected]. Our customer support team is available 24/7 through live chat and e-mail, though we do not currently offer a telephone line.

One Account Policy

We allow only one account per player. Maintaining a single verified account helps us protect your data, prevent fraud, and accurately administer bonuses such as the welcome package, Monday Coffee, Wednesday Magic and other weekly offers available through WiniGreat.

International Data Transfers

As WiniGreat operates internationally and our affiliate and payment partners may be located outside your country of residence, your data may be transferred and processed in jurisdictions with different data protection standards. We take steps to ensure that any such transfer is accompanied by appropriate safeguards.

Children's Privacy

Our services are intended exclusively for adults who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors, and we will delete any such data if we become aware it has been collected in error.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or licensing conditions. We encourage you to review this page periodically. Continued use of winigreat casino online services after any update constitutes acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please reach out to our support team at [email protected]. We are here to help with any privacy-related concerns regarding your experience at WiniGreat Casino.