WiniGreat Terms and Conditions

Welcome to WiniGreat Casino. These Terms and Conditions govern your use of our website, our mobile applications, and all services we provide, including our casino games, live casino, sportsbook, bonuses, and loyalty program. By creating an account and using our platform, you confirm that you have read, understood, and agreed to be bound by these terms. If you do not agree with any part of this document, you must not access or use our services.

Who We Are

WiniGreat Casino is owned and operated by VINNIGREAT LIMITED, registration number 139105, registered at Trust Company Complex, Ajeltake Road, Ajeltake Island, Majuro, Marshall Islands MH 96960. We operate under a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, licence number ALSI-202607054-FI2, type b2c. Our licence is currently valid, issued 31.07.2026 and expiring 30.07.2027. If you have an unresolved complaint, it may be escalated to our licensing body or to an approved Alternative Dispute Resolution service. Our affiliate programme operates separately through wgaffiate.com and is subject to its own agreement.

Eligibility and Account Registration

To open an account with us, you must be of legal age in your jurisdiction and capable of entering into a binding contract. When registering for online casino WiniGreat services, we require your e-mail address, username, password, full name, date of birth, and residential address. Please note that your registered e-mail address cannot be changed by you directly; only our support team can process such a change. We permit only one account per player, and any duplicate accounts we discover will be closed in accordance with our policy.

Before we process your first withdrawal, we require you to complete our Know Your Customer (KYC) verification. This includes proof of identity and proof of address dated within the last three months. If you deposited using a card, we may also request images of the front and back of the card, with the middle digits concealed and only the last four digits visible. We reserve the right to request additional documentation at any time to verify your identity or the source of your funds.

Deposits and Withdrawals

Our cashier supports CAD, EUR, and BTC wallets, though CAD remains the default currency for our target Canadian market. We accept Interac, Visa, Mastercard, Apple Pay, and Google Pay for deposits and withdrawals, each with a minimum of 20 CAD. Interac transactions are limited to 500 CAD per transaction, while cards, Apple Pay, and Google Pay allow up to 3,000 CAD per transaction. We do not charge any casino fee on deposits or withdrawals processed through our INSTANT PAY cashier.

Our published average cash-out time is approximately 7 to 8 minutes across all supported methods. Where a withdrawal requires manual review, we aim to complete it within 24 to 48 hours. The maximum withdrawal amount from any single bonus promotion is capped at 10,000 CAD. We do not publish daily, weekly, or monthly withdrawal limits, though our VIP members benefit from higher limits and faster processing as they progress through our loyalty tiers.

Bonuses and Promotions

When you join WiniGreat Casino, you may become eligible for our welcome bonus package across your first three deposits, each requiring a minimum of 30 CAD and selection in your Wallet before depositing. Our first deposit bonus offers 125% up to 300 CAD plus 150 free spins; our second offers 150% up to 300 CAD plus 90 free spins; and our third offers 125% up to 500 CAD plus 100 free spins. All free spins are valued at a fixed 0.20 CAD per spin. Wagering requirements on these bonuses are set at 40x the bonus and any free spin winnings, and must be completed within 4 days of activation. The maximum withdrawal permitted from these bonuses is 5x your deposit amount.

We also run a rotating weekly schedule of WiniGreat casino bonus offers, including Monday Coffee, Wednesday Magic, Friday Chill, Saturday Night, and Sunday Relax promotions, each requiring at least three prior deposits and advance selection in your Wallet. All weekly offers are wagered at 40x within our Bonus Wagering category. Our weekly cashback is credited every Friday at 13:00 UTC. Confirmation bonuses are available for verifying your e-mail, phone number, and installing our app, each carrying its own wagering requirement and maximum cashout cap.

Progressive jackpot slots are excluded from all bonus play and contribute 0% towards wagering requirements. Slot games generally contribute 100% towards wagering, while live casino games such as blackjack, roulette, video poker, and dice contribute 10%. We reserve the right to adjust contribution rates or exclude specific titles from promotional play at our discretion.

VIP Programme and Loyalty Points

Our VIP Program consists of 16 levels grouped into seven leagues: Sapphire, Emerald, Ruby, Obsidian, Imperial, Black Crown, and King Lion. Enrollment is automatic upon registration. We award one Loyalty Point for every 0.20 CAD wagered in both real and bonus money play, and points earned never expire once a level is reached. Weekly cashback percentages increase as you climb our levels, ranging from no cashback at level 1 up to 25% at King Lion, credited every Friday at 13:00 UTC based on the level held that week.

We offer exclusive league bonuses tied to VIP status, each with its own minimum deposit, free spin allocation, and wagering requirement, all to be wagered within 4 days. Higher-level players receive a dedicated VIP manager, elevated withdrawal limits, faster payouts, and access to exclusive tournaments and quests. We want to be clear that minimal-risk or risk-free wagering intended solely to accumulate points is prohibited and may result in removal of bonuses, deposits, and winnings, along with account disqualification.

Our Games and Services

We provide access to WiniGreat slots, table games, instant games, and a dedicated sportsbook covering 37 sports and esports disciplines through our Turbo Sportsbook integration, with strong coverage of NHL, OHL, and WHL markets for our Canadian players. Our WiniGreat live casino features roulette, blackjack, baccarat, game shows, dice, and poker, supplied by Evolution Gaming and Pragmatic Play Live. In total, our platform hosts 11,976 games from 76 providers, including KA Gaming, Hacksaw Gaming, Spinomenal, Pragmatic Play, and Play'n GO among many others.

Our WiniGreat casino games are offered for entertainment purposes, and we make no guarantee of winnings. We do not alter game outcomes or RTP values, and our support team cannot remove wagering requirements except in cases of clear and verifiable error, nor can we reverse losses incurred during normal gameplay.

Responsible Use and Account Restrictions

You agree to use our services responsibly and in accordance with the laws of your jurisdiction. We may suspend or close your account if we suspect fraud, collusion, bonus abuse, or any breach of these terms. Access to your account through a VPN or proxy connection may be blocked; if you encounter an access denied message, we recommend disabling any VPN and connecting through a regular network connection.

Customer Support

Our support team is available 24/7 through live chat and e-mail at [email protected]. We currently provide support in English only. Our FAQ section addresses many common questions, and we encourage you to review it before contacting our team directly.

Changes to These Terms

We may amend these Terms and Conditions from time to time to reflect changes in our services, legal requirements, or licensing obligations. Where we make material changes, we will take reasonable steps to notify you. Your continued use of our platform after any update constitutes your acceptance of the revised terms. The English version of our Bonus Terms and these Terms and Conditions prevails over any translation that may be provided.

By registering for WiniGreat bonuses, making a deposit, or otherwise using our services, you confirm your acceptance of these Terms and Conditions in full. If you have any questions regarding these terms, please contact our support team before continuing to use our platform.